This Commerce Life

"You love my gelato more than I do" a handshake starts the journey to Righteous gelato

Episode Summary

Gelato season is upon us. James Boettcher, Chief Empowerment Officer & Custodian of Culture 🤙 at Righteous Gelato comes on to talk about buying the business on a handshake, the adversity that took him from a single retail store to being sold all over Canada. This one was really interesting because we also talk about culture and how to build a great culture.

Episode Notes

Gelato season is upon us. James Boettcher, Chief Empowerment Officer & Custodian of Culture 🤙 at Righteous Gelato comes on to talk about buying the business on a handshake, the adversity that took him from a single retail store to being sold all over Canada. This one was really interesting because we also talk about culture and how to build a great culture.

 

Find James here: https://www.linkedin.com/in/jamesboettcher/

Shop Righteous gelato here: https://www.righteousgelato.com/

 

If you're a CEO here are essential reads from James' reading list: 

Pour your Heat into It - Howard Schultz 

Delivering Happiness  - Tony Hsieh

Work rules - Lazlo Bock

No rules rules - Reed Hastings, Erin Meyer

Powerful: Building a Culture of Freedom and Responsibility: Patty McChord

Story Driven: Bernadette Jiwa